Add Product

Search Results:

Reply
New Member
Posts: 15
Registered: ‎12-05-2018

Where is my gift card?

Best Buy is supposed to send me a replacement gift card for my return. I still have the fund number that customer care gave me. It’s been well over 14 business days and the gift card has not arrived yet so who can help me?
New Member
Posts: 15
Registered: ‎12-05-2018

Customer Care Email?

What is the email address for Best Buy customer care? The reason I ask is because customercare@bestbuy.com no longer works.
New Member
Posts: 15
Registered: ‎12-05-2018

Re: Where is my gift card?

Where is my gift card?
Posts: 664
Topics: 16
Kudos: 375
Solutions: 51
Registered: ‎02-09-2011

Re: Where is my gift card?

The is no email address for US based customer care. The forums work on a first come, first serve basis and it can take 3-5 days for them to work their way to your post. If you need immediate assistance the 1-888-BestBuy (1-888-237-8289) number is your best bet.
New Member
Posts: 15
Registered: ‎12-05-2018

Re: Where is my gift card?

Don’t lie to me, yes there is an email for customer care. It’s customercare@bestbuy.com and onlinesupport@bestbuy.com