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Posts: 2
Registered: ‎10-13-2017

Well just a word of warning... on the Zagg invisableshields for your phones... don't waste money.

Well stupid me bought a 44.00 curved glass cover for my Note 8.

Within 24 hours the thing cracked from side to side. I have no clue how that could have happened I didn't drop the phone or tap it on anything. No damage to the phone so at least what ever happened it did do its job.

Here is the dig. When I went to the Zagg site to request my "free" replacement... not so free. Shipping is outragous. 9-plus dollors for regular shipping, and it went up from there if I wanted my replacement in less then a week. 

This seems a bit silly.

I pay out top money for a simple protector with a warrenty and in a day its cracked for no known reason, and I have to pay another 10.00 to replace the thing.

l should have just gone to amazon and gotten a full coverage case for 20.00. Cheaper and no hassles if there is a problem. 

So okay lesson learned at the cost of 50.00. One last word...Amazon!

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Registered: ‎11-30-2015

Re: Well just a word of warning... on the Zagg invisableshields for your phones... don't waste mo...

[ Edited ]

Hello tamc1960, 

 

Taking the necessary steps to protect your Note 8 is very important. There’s a variety of ways you can protect it with screen protectors, cases, and insurance.  I’m sorry to hear that your Zagg- Invisible Shield is already cracked one day in.

 

Costs associated with Zagg’s replacement exchange program would need to be discussed with them directly. I appreciate the time you’ve taken to share your disappointment with us, and for joining our forum community. I’d be equally disappointed if my screen protector cracked one day in. Have you discussed your concerns with Zagg? You’re welcome to reach out to their support team by giving them a call at 1-800-700-9244.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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