11-19-2022 06:17 PM
11-20-2022 09:48 AM
Welcome to the Best Buy Forums! We appreciate you reaching out and bringing this to our attention regarding a TV purchase made you made at one of our locations. The experiences you have shared with us isn't the type we want our customers to have when it comes to purchasing and seeking assistances. I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number, email address and receipt? You can click on "Private Message" next to my signature.