01-27-2021 05:47 AM
01-29-2021 03:40 PM
Good afternoon, lmartin,
Welcome to our forums! I completely understand wanting to make sure both forms of payment are refunded fully after your return was processed, especially if it’s been a few days since you returned your purchase to us.
In regards to the refund to your PayPal account, while these can generally post within 2-5 business days after your return is processed, it can sometimes take up to 30 days for the funds to return to your account, depending on the card company associated with your account. This is outlined in PayPal’s “Where is my refund?” Help Center article, which you’ll find here.
If after 30 days you’re still not seeing your refund, please follow up with us here on our Support Forums, and we’ll be happy to take a closer look at that time.