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Posts: 3
Registered: ‎11-19-2022

Waiting on Promised Check From BB Corporate Team

I have sent you several emails, whereby Best Buy agreed to pay me the $100 owed. Best Buy has not paid me pursuant to its self-imposed deadline. In addition, Best Buy has gone silent. I would appreciate you handling this matter and sending a check to me for $100 via overnight mail. Best Buy's actions in this matter are below any standard of reasonable customer service. Not only did Best Buy not fulfill its promise to me, it deceived the Better Business Bureau and caused it to prematurely close my complaint.

Thank you for your prompt attention to this matter.
Posts: 110
Topics: 1
Kudos: 8
Solutions: 6
Registered: ‎11-08-2021

Re: Waiting on Promised Check From BB Corporate Team

Hello, claytoneg23.


Welcome to the Best Buy Forums!


I appreciate you taking the time to write us regarding your situation. I would be reaching out to someone if I was experiencing the same thing.


I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, e-mail address, and store you visited. I look forward to hearing from you.



Jason|Social Media Specialist | Best Buy® Corporate
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