04-12-2019 04:15 PM
04-12-2019 04:25 PM
Thank you for joining our community forums and taking the time to let us know about your recent experience with this phone. I can certainly understand how frustrating it would be to spend so much time trying to find a solution that works for you. While I can't guarantee how I can assist you with this I would be glad to do some further research in to this. I'd like to take a deeper look at your purchase and return receipts. Can you please send me a private message with your:
Customer service PIN (located at bottom of receipt)
To send a private message please click the button at the bottom of my post. I look forward to hearing back from you.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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