08-21-2020 02:48 PM
08-25-2020 12:29 PM
Hi, Bseo, and welcome to our online community!
Thanks for reaching out to us on the forum for support. The Note 20 Ultra looks awesome, and I'm sure you've been anxious to get your pre-order. I hate to hear about the issues you've encountered with your pickup, and I'd like to do what I can to help.
Can you please provide an update to this situation? Have you been able to secure your order for pickup?
All the best,
08-25-2020 03:12 PM
08-25-2020 04:12 PM
I completely understand your concerns with your experience, and I apologize for the runaround and lack of communication you received. If you'd like to send me a private message including your full name, email, and phone number, I'd be happy to record your feedback in our corporate system. You can find the blue option to message me to the right of my name below.