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New Member
Posts: 2
Registered: ‎01-14-2023

Verification of a hold on my order since 1/11/2023


Best Buy.com c/s call center
Wednesday 1/11/29293 5:35 pm called and
spoke with Siddharth, South Asia Call Center.
He placed a replacement shipment for the
iPhone 14 pro max 256 gb space black (sprint).
Original handset was shipped to someone else in error by the ware house and in error UPS package received today was an order for:

Alejandro Saldana-Perez
Order # BBY01-806732349562

A Sony PlayStation console Dual Sense Wireless Controller for PS5 in cosmic red, CFI-ZCT1W.

Siddharth emailed me a UPS return label to return the wrong order to the Kentucky warehouse and claimed that another iPhone 14 pro max 256 gb in space black will be delivered by this Friday evening, 1/13/2023 via UPS Ground Service.
Now it’s Saturday, 1/14/2023, and my order yesterday was switched to store pick up and still has a verification hold on my order !
New Member
Posts: 2
Registered: ‎01-14-2023

Re: Verification of a hold on my order since 1/11/2023

I kept being told I’m getting a call back and no one has called me back for a follow up and my order is still under verification hold!