08-20-2020 10:33 AM
The other day, I stopped into my local Best Buy and picked up a pair of the Logitech G PRO X Wireless DTS Headphones and noticed I wasn't able to purchase the warranty. I asked why and was told they didn't know. I then tried to purchase another pair online and sure enough, the option was missing.
Is this new or is Best Buy phasing out warranties? I just found it odd.
08-20-2020 04:36 PM
08-21-2020 06:32 AM
I just added a lesser model into the cart and the service is available. I then added the DTS and it is not for them.
I would hold off and give it a few days to see it is just a glitch and if it will show up.
08-22-2020 02:05 PM
Hi there, kdmitchell2776,
Welcome back to our community forums. Having a Geek Squad Protection plan is never a bad idea, especially on a set of headphones.
At this time, Geek Squad Protection plans are here to stay but may not always be available on every product in our inventory. If you already have an existing plan you'll still be able to use it even if it may not be available for future purchases.
Please let us know if you have any more questions or concerns we can help with!