02-16-2022 11:55 AM
02-16-2022 12:16 PM
Thank you for reaching out to us on our Online Community Forums.
Having gaming issues is never ideal, so I'd love to see how our team may be of help. If this is related to a recent purchase with Best Buy, please send us a private message with your full name, phone number, email and order number.
02-16-2022 02:59 PM
To clarify, have you already went through the process on our website for Xbox All Access? If so, I may be able to review the order a bit further on our end. Please send us a private message with your full name, phone number and email.