07-26-2022 05:10 PM
07-26-2022 05:19 PM
Welcome to the Community Forums! We are happy to have you with us! Although, I do wish it were under better circumstances. I can certainly imagine your concern over not having your return processed, and then receiving a bill from Verizon on top of that. I would be concerned myself. I would be happy to take a closer look at this for you.
To get started, please use the blue button to the right of my signature to send me a Private Message. In that message, please include your name, phone number, and email. If you have your order number or customer service pin from your receipt, please send that along as well. Thank you!