01-22-2021 12:54 PM
01-28-2021 12:29 PM
Thank you for reaching out to us here on our community forums. Buying a new computer should be an exciting experience so I can imagine your surprise to find this box empty once you had arrived home. I appreciate you letting us know about your experience so far.
Have you been able to get assistance from you local Best Buy? If not, I would be glad to help you explore options in getting this computer. I'll keep an eye out for your response.