11-15-2018 11:55 AM
11-19-2018 02:00 PM
Thanks for joining us at the Best Buy Community forums. I’m sorry for the delay in getting your watch out to you.
We are fulfilling orders in the order in which they were placed. As noted here, orders for backordered items will eventually be cancelled. There is no way to extend these orders if the system is to automatically cancel them.
There is no information available for these orders beyond what shows on the order page, so I’m afraid we won’t have any additional details we can share with you. I can double check on it to make sure of that if you’d like. I’d just need you to send me a private message through the link in my signature below this post.
Please send along your name, email address, phone number and order number in that message.
|Kyle R|Social Media Specialist | Best Buy® Corporate|
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