06-22-2021 04:33 PM
06-23-2021 11:39 AM
Welcome to the forum!
Thank you for sharing your great experience with Jahsiah at our store in Harrisonburg, VA! I genuinely appreciate you taking the time to share this with us. We strive to make our store visits, an embracing and enjoyable experience each and every time. I want to assure you that your words will absolutely get shared with the overseeing leaders of the Harrisonburg, VA location, as it appears this is a crucial coaching and training opportunity that needs to be addressed for the first employee. On behalf of Best Buy, my apologies for the inconvenience all of this has caused.
I have also shared your experience with Jahsiah, and I've documented your experience at a corporate level for internal review. However, this will not generate any contact to you, as it gets handled internally. Be sure to send me a private message with your details if you have any other questions.