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New Member
Posts: 1
Registered: ‎12-02-2019

Terrible experience in store

Can I talk to some one who can understand better and take proper action.
Geek Squad Agent
Posts: 3,592
Registered: ‎03-20-2012

Re: Terrible experience in store

Can't promise a different outcome than what you've already been provided, but if you're willing to post up what you're looking for assistance, perhaps a moderator can assist quicker and more efficiently.  We appreciate the time you've spent registering with the Best Buy forums and I'm hoping a moderator can assist you when your posts arrives in their queue.  This is not an immediate response platform and your patience is greatly appreciated until one stops by!

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Was the question answered click solution and kudos the post?!
Posts: 4,160
Topics: 39
Kudos: 386
Solutions: 248
Registered: ‎11-29-2016

Re: Terrible experience in store

Welcome to our forums, Sam786,


My apologies for the delay in our response to your post, as we’ve experienced a bit of a backlog on our Support Forums over the past few days.  I appreciate your patience, and I’m thankful you’ve joined our Community.


As autotech796 has mentioned, you’ve certainly come to the right place for assistance.  While I’ll be unable to guarantee an alternate outcome than the one it sounds like you received at your local Best Buy store, I’ll be happy to offer any additional assistance I can.  If you’d like to provide us additional context regarding your experience, you’re welcome to post again here, or feel free to use the blue “Private Message” button in my signature.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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