12-22-2018 09:26 PM
12-23-2018 03:16 PM
Welcome to the Best Buy forums AshleighDE-
Being service with anything short of the expert service we strive for would certainly be upsetting, to say the least, and we appreciate you letting us know about this! I could certainly understand your frustrations with the pricing you’re seeing on the shelves at a local store you frequent and I do apologize for these inconvenience.
Our stores should be doing everything in our power to make sure their inventory matches their price tags that are being displayed. During the busy holiday period, it is possible things are getting rearranged, but having multiple obstacles that you’ve endured, is certainly something I’d like to take a closer look into.
Please click the blue button in my signature line below to send your private message to me that contains your full name, phone number, email address, and any customer service PIN’s showing these price differences. I’d be more than willing look into this closer with the hope of a better shopping experience here soon!