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Posts: 1
Registered: ‎03-16-2019
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Super Sales!

[ Edited ]

On March 11, 2019 I purchased a laptop, Microsoft Office, wireless mouse, and carrying case for my granddaughter as a high school graduation gift at the Charleston, WV store on RHL Boulevard.  The salesman, Jirald {removed per forum guidelines}, was top notch.  He was very knowledgeable, kind, patient, and helpful.  No pressure-- just helpful.  It was a best buying experience!  Kuddos to Jirald!  I'll be back!

Posts: 131
Topics: 4
Kudos: 28
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Registered: ‎12-26-2018

Re: Super Sales!



It's great to hear you had a wonderful experience with Jirard. For better visibility I would also recommend sending the feedback directly to the store leadership team which can be found on their website here and select the E-mail Us link. Have a great day!

***Please be advised that while I am an employee of Best Buy, I am here on my own time just like yourself. I am here simply to offer insight and information from a regular employee point of view. My comments are my own and not representative of Best Buy Co., Inc. I AM NOT A FORUM MODERATOR; therefore, I cannot look in to order/account information. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you in order to speed up the answer queue for other customers***
Posts: 2,320
Topics: 165
Kudos: 177
Blog Posts: 16
Solutions: 134
Registered: ‎08-08-2017

Re: Super Sales!

Hi there, DebAustinBrown,


Welcome to our community.  Whether I'm in the market to shop or just need help with a prior purchase, I expect that the employees with whom I speak at any company will provide me with timely and respectful service.  I was elated to hear of your encounter with Jirald at our store in Charleston, and I'd be happy to pass along your feedback to his direct supervisor.  I'm sure they will want to properly recognize Jirald for his superior work ethic and for helping you discover what's possible at Best Buy.


I hope your granddaughter enjoys her graduation presents and that you'll come back to see us again soon!



Sam|Retired Social Media Specialist | Best Buy® Corporate
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