Best Buy Store Purchase

[Nyctag]

I purchased a Samsung TV from manhattan store. Upon installation, 40 days later, it did not work. I returned TV to store, and was not given a refund despite the fact that the store kept the TV and I purchased a replacement. I was told that this was a HQ issue. Please make refund

[Fey-BBY Social Media Specialist]

Hi There, Nyctag,

Welcome to the Best Buy Forums! Thanks for posting with us, today.

I'm sorry to hear about the confusion that's been going on with your return. We would be happy to look into this for you. To get started, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Regards,