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New Member
Posts: 2
Registered: ‎05-14-2021

Store Purchase Experience

[ Edited ]

My recent experience with BB Electronics Rep Yu {removed per forum guidelines}, was exceptional!  In and out in 20 mins tops for new laptop purchase. Extremely knowledgeable, curteous, friendly, honest. He didn't waist my time and I didn't waist his. Give him a raise!

Posts: 4,853
Topics: 52
Kudos: 343
Solutions: 296
Registered: ‎11-29-2016

Re: Store Purchase Experience

Good afternoon, LCOR,

 

Welcome to our forums!  It’s great to hear Yu was able to not only get you the laptop you were looking for, but provide you some fantastic service during your visit as well!  And the fact that this all was done within 20 minutes?  That’s even better!

 

I’d like to make sure we’re forwarding your feedback to the right team so Yu gets recognized for their awesome customer service skills.  Would you be able to clarify which store you visited to purchase your laptop, as well as the date your purchase was made?

 

Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎05-14-2021

Re: Store Purchase Experience

Good morning SeanM-BBY,

Purchase was a Lenovo Idea-Pad 3 17IIL05 on Tuesday, May 4th at the Whittlesey Blvd store:

6499 Whittlesey Blvd Ste A
Columbus, GA 31909

Thanks!
Highlighted
Posts: 4,853
Topics: 52
Kudos: 343
Solutions: 296
Registered: ‎11-29-2016

Re: Store Purchase Experience

Good morning, LCOR,

 

Thank you for getting back to me with this information!  I'll be sure to send your feedback over to the leadership team at our Columbus, GA location, so Yu gets recognized for their awesome customer service skills!

 

Thanks again,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!