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Posts: 1
Registered: ‎06-11-2018

Store Experience!

[ Edited ]

I want to acknowledge the manager Zac and Associate Rana at the Dearborn, Mi store.  After a hiccup with my original order. Zac was easy to deal with...even when I wasn't very pleasant to him...he was fair and I was treated with respect by both Zac and Rana upon my return to the store to remedy the issue.  I appreciate the way he handled it and I walked away a happy customer. If not for Zac it could have ended much differently.  Best Buy is fortunate to have these employees!  Thank you Zac and Rana.

Janice {removed per forum guidelines}

Posts: 1,324
Topics: 9
Kudos: 105
Solutions: 69
Registered: ‎10-19-2017

Re: Store Experience!

Greetings, Trimom4!


Welcome to the forums!


It’s awesome of you to take the time to share your great experience with Zac and Rana at our store in Dearborn, MI. I really appreciate you taking the time to write us, and I’d love to get this documented and shared with the store’s management. Will you please send me some more details? I need your full name, phone number, and email connected to your account.


To PM me, click the link in my signature line below labeled "Private Message," and I’ll keep any eye out for your reply! Thanks again for taking the time to write us, and let me know if you have any other questions.


Have a good one!

Deysha|Social Media Specialist | Best Buy® Corporate
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