Best Buy Store Purchase

[Leann629]

How do I go about making a formal complaint about an employee and the store manager at my local Best Buy?

[Meg-BBY Social Media Specialist]

Hey, Leann629,

Thanks for reaching out to us on the Forums, although I wish it were under better circumstances. I am saddened to hear that you've had a poor experience with one of our locations. 

Please send us a private message with your full name and phone or email, plus a description of the incident or situation, and I am able to formally document this feedback here at the corporate campus. I'd also be happy to see if there is anything that I could help out with. 

Best,