Add Product

Search Results:

New Member
Posts: 1
Registered: ‎01-09-2021

Store Complaint

How do I go about making a formal complaint about an employee and the store manager at my local Best Buy?
Posts: 698
Topics: 30
Kudos: 153
Solutions: 49
Registered: ‎02-08-2019

Re: Store Complaint

Hey, Leann629,


Thanks for reaching out to us on the Forums, although I wish it were under better circumstances. I am saddened to hear that you've had a poor experience with one of our locations. 


Please send us a private message with your full name and phone or email, plus a description of the incident or situation, and I am able to formally document this feedback here at the corporate campus. I'd also be happy to see if there is anything that I could help out with. 




Meg|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!