Best Buy Store Purchase

[Cbreeden85]

I sent an email to the management of the Best Buy in Valdosta GA and have yet to receive any response. I prefer to have a paper trail vs calling, but would like a response. I have the email available, not sure I should post it here, but the situation was upsetting and I would like a resolution. How can I go about this?

[Deysha-BBY Social Media Specialist]

Hello, Cbreeden85,

Welcome to the Best Buy Community Forums!

I appreciate you taking the time to write us regarding your experience at our Valdosta, GA Best Buy store. We try to pride ourselves in ensuring we provide great customer service, each and every time. I am happy to review this for you.

First, I am going to need some more details from you. Please, send me a private message with your full name, phone number, e-mail address, and the full details of your experience. To send it, click on the blue button next to my signature. I look forward to your response.

Kind regards,