03-16-2019 08:07 PM
03-18-2019 01:44 PM
Welcome to our community. I love the convenience that Store Pickup offers me as a consumer, as I sometimes don't have much time to swing by the store on my way home and shop in-person. It can add even more convenience when you're pre-ordering a new device like the Samsung Galaxy S10+.
There are quite a few complexities involved with activated devices such as mobile phones, which may be why your local Best Buy was unable to modify the pickup date for your order. While I can't make any promises as to a specific outcome, I'd be happy to take a look at this for you. When you can, please send me a private message that includes the information below by clicking on the blue button in my signature.
Email address, or:
Customer Service Pin from the bottom of your receipt
Thanks for posting,
|Sam|Retired Social Media Specialist | Best Buy® Corporate|
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