04-05-2021
02:23 PM
- last edited on
04-05-2021
02:44 PM
by
Bill-BBY
04-05-2021 06:42 PM
Hey, RAGIBBS,
Thanks for reaching out to us, and welcome to the Best Buy Forums. I'm so sorry to hear that your item was rung up incorrectly, and that the managers you were working with were unhelpful in store. This doesn't sound like the service that we strive for, and I apologize for any inconvenience as a result.
I'd like to take a closer look into this and see what I can do to help. Please send me a private message, utilizing the link in my signature below, with your full name, email, phone number, and customer PIN from the receipt.
Best,
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04-06-2021
09:01 AM
- last edited on
04-06-2021
09:28 AM
by
Bill-BBY
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Rachel {removed per forum guidelines}
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Member ID {removed per forum guidelines}
04-06-2021 09:51 AM
Hey, RAGIBBS,
Please utilize the link in my signature below to send me a private message. You may also use this link to message me directly.
Best,
![]() | ![]() ![]() ![]() Give Kudos if you like this post or Accept as Solution if it answers your query! | ![]() | ![]() |