03-25-2022 01:01 PM
Has there been any update on S22 Ultra delays? I preordered a Phantom Black 256GB (Verizon) back on Feb 13. I was told to come back in on the 25th, which I did. When I got there, they simply said there were none delivered yet. It has been a month, and no one has reached out to me with any kind of updates.
I have friends who ordered through Samsung directly without issue and have long since gotten their phones. I would rather not have to cancel a pre-order (and deal with the gift card promo stuff), but without any end in sight, I'm unsure of what other options I have.
This is absolutely silly... a whole month without so much as a time frame, apology, or phone.
03-25-2022 03:05 PM
Thank you reaching out to us via our Forums, however I wish it were on better circumstances. Im personally awaiting a new game console I ordered to come in, I understand your frustration. Currently we are awaiting more units from our supplier and we are working on fulfilling your order. Once we get more units from our supplier, we will fulfill your order. If you do have questions about your order, you can reach out directly to me over private message where we can go into more detail. Please let me know if you have any additional questions.
03-25-2022 05:44 PM
03-29-2022 12:59 PM
I'm reaching out again to let you know I am currently awaiting your private message response. Once you private message me, we can discuss details about your S22 order. Please let me know as soon as you can.
03-30-2022 04:03 AM