03-07-2019 12:42 PM
Log into your My Best Buy account and click the drop down menu under your name and select purchases.
You should see the pre-order in there with a order number.
You should also receive an email when it is available for pick up that you can print out and bring with.
In any event just to make sure you should have the credit card you made the pre-order with and you photo id
03-07-2019 12:49 PM
Thanks for the message. Congrats on the preorder. That looks like a pretty sweet phone!
@bobberuchi gave some great insight! While the store should be able to look up that order number at the time of pick up, I'd be happy to take a look at your account and see if I can get it for you. To do so, I'd just ask that you send me a private message with the following: