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New Member
Posts: 2
Registered: ‎12-10-2016

S10 plus preorder

I preordered the s10 plus on Friday and have still not received information about a date for pickup beyond an email saying it is not ready yet. I was wondering if I could get a date to expect. It also does not show up in my orders. It was the black s10 plus 1tb version through AT&T. My associate stated I would be given a release date after ordering but have not and I would really appreciate it as I am very excited.

Posts: 6,862
Topics: 130
Kudos: 412
Solutions: 314
Registered: ‎11-30-2015

Re: S10 plus preorder

Hello, CareyTheodorou,

 

Welcome to our community! Pre-ordering is a great way to ensure you get a highly sought after item like the Samsung Galaxy S10. Thank you for choosing Best Buy for your purchase. I understand not receiving an expected get it by date or an email confirmation for your purchase can be a tad concerning, I know I'd be a bit worried if I were in your shoes. 

 

Can you please send me a private message with your full name, phone number, email address, and your order number? I’d be happy to share if any updates are available, at this time. I look forward to your reply on this matter. A private message can be drafted and sent to me by choosing the blue “Private Message” button in my signature.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎12-10-2016

Re: S10 plus preorder

Sent and thanks for the quick response!