08-04-2021 10:52 AM
08-04-2021 02:18 PM
Hi there, Michaelrbrooks!
Thank you for taking time to write to us about this and welcome to our online community! Purchasing a new computer should be a pleasant experience, so I'm saddened to hear that you feel this way. As far as your concern with the $65 rewards certificate, that will have to be used all at once. As you shop more with Best Buy, you will unlock what's called "Point Banking." This is exactly as it sounds where you're able to rack up points and turn those into rewards certificates as you please. I'm sorry that this wasn't explained to you when shopping in our store. I hope this helps a little.
If you have any further questions, please reach out to me through a Private Message and I'd be happy to answer them. Thank you very much.