03-05-2019 07:59 AM
03-05-2019 11:44 AM
Typically, we would not be able to accept damaged items back according to our Return & Exchange Promise found here. I recommend pairing with the store directly to see if there are any repair options available. You can set up an appointment to speak to the Geek Squad here.
|Faith|Social Media Specialist | Best Buy® Corporate|
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