Best Buy Store Purchase

[Rauto19]

I bought a unlocked phone on Saturday and wasn't ask for warranty so I didn't add warranty and on Monday I broke the screen by accident, is there something I can do about it like exchange or repair?

[Faith-BBY Senior Social Media Specialist]

Hey, Rauto19,

Typically, we would not be able to accept damaged items back according to our Return & Exchange Promise found here. I recommend pairing with the store directly to see if there are any repair options available. You can set up an appointment to speak to the Geek Squad here.