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New Member
Posts: 2
Registered: ‎10-27-2016

Returning geek squad warranty?

Just bought a Dyson air purifier and was talked into purchasing the 2 year replacement warranty for $79.99, only to go home and realize that Dyson offers free 2 year parts and replacement with free shipping. Is it possible to get a refund on the Geek Squad warranty?
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Posts: 1,362
Topics: 17
Kudos: 99
Solutions: 82
Registered: ‎10-03-2017

Re: Returning geek squad warranty?

Hello, DrLight,

 

There should be no issue with getting a refund if the purchase is recent. All it would take is a visit to the store so they can get you all set up on the refund. However, please note that the longer the time period since the purchase the more of a chance that there may be a pro-rated refund issued instead of the whole amount. Feel free to let me know any other questions you may have!

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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Contributor
Posts: 474
Registered: ‎09-03-2018

Re: Returning geek squad warranty?

I will say the biggest advantage of the Geek Squad warranty is you don’t have to deal with the hoops you would have to go through with the manufacturer. In many cases you would walk in with a broken product and out with a new one. A lot easier than waiting for a box. Shipping it out. Waiting weeks. Getting the product or a refurbished product back.