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Posts: 2
Registered: ‎01-19-2016

Returning a product in another State.

Hello Recently I bought a Samsung Galaxy Tab in New York City and I was wondering if It's possible to return it in Dublin, California (another store in another state).
Also the purchase was made in April 5 and I am a my Best Buy elite member. Am I still able to return it to get a refund?
Posts: 296
Topics: 13
Kudos: 76
Solutions: 15
Registered: ‎11-23-2018

Re: Returning a product in another State.

Hello, emimusa, and welcome back to our forum!


Thanks for reaching back out to us here. I can understand wanting to double check on this return before making a trip to our Dublin store location. 


According to our Return & Exchange Policy, you should be able to complete a return or exchange of this product, regardless of what state you are in. You are still within your return and exchange period as an Elite member as well, which is 30 days from the date you made your purchase. 


If you have any questions or concerns please let me know!



Allison|Social Media Specialist | Best Buy® Corporate
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