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New Member
Posts: 1
Registered: ‎11-21-2020

Greetings,

 

I was wondering If I could make a return on a TV I bought. Problem is, I dont have the packaging to repackage it and make the return. Am I able to buy the packaging or is there another way around this?  I still maintain everything the product came with including manuels. Anyways, Thank you!

 

 

Sincerely, David

 

Best Buy Employee
Posts: 2,610
Registered: ‎01-09-2015

Re: Return

You would not need the packaging when returning it to a local Best Buy store, the original packaging is not needed.  There is a big caveat to this though....you need to do everything within your power to safely transport it back to make that return.  Any damage to the television will likely disqualify it from being returned.  

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
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Registered: ‎11-10-2008

Re: Return


@DavidCiola wrote:

Greetings,

 

I was wondering If I could make a return on a TV I bought. Problem is, I dont have the packaging to repackage it and make the return. Am I able to buy the packaging or is there another way around this?  I still maintain everything the product came with including manuels. Anyways, Thank you!

 

 

Sincerely, David

 


What jdogg says. Returns without the packaging happens all the time but not often as one would think but it does happen! Remember if your TV had an promo items to return it otherwise its deducted from the return Smiley Happy

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.