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New Member
Posts: 1
Registered: ‎03-10-2019


I will never purchase from a Best Buy again. I used to love it, my boyfriend and I just spent $1500 and I just noticed I got a terrible deal and wanted to return it. Well, you can only return within 15 days. One of the worst return policies I’ve ever seen. For how much money you have to spend there you’d think they’d treat the customers better
Recognized Member
Posts: 210
Registered: ‎09-03-2018

Re: Return

Did you need any help or?

Regular Contributor
Posts: 797
Registered: ‎02-07-2011

Re: Return

15 days is pretty standard for electronics... even walmarts return policy for laptops is 15 days
Posts: 394
Topics: 19
Kudos: 59
Solutions: 69
Registered: ‎10-19-2017

Re: Return

Hi, Lexiskye12, 


While we do stand behind our Return & Exchange Promise, we appreciate you taking the time to leave us your feedback. 


The good news here is that if your purchase was $1,500 before tax, or you've spent money with us this year prior to that purchase, you may be an Elite member. Elite members qualify for some extended return windows. You can see more about becoming an Elite member here


If we can ever be of any help to you in the future, please do let us know, 


Faith|Senior Social Media Specialist | Best Buy® Corporate
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