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Posts: 1
Registered: ‎04-13-2019

Return with no receipt.

Can I return an iPad I got as a gift(so I don’t have a receipt) it is unopened, and get store credit to get something else?
Posts: 1,020
Topics: 75
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Registered: ‎10-19-2017

Re: Return with no receipt.

[ Edited ]

Hello, nicolesanchez,


Welcome to our Best Buy Forum community! We're always happy to help, so I'm glad you shared your question with us.


According to our Return & Exchange Promise, we will provide store credit for the purchase price of a gift. Since you don't have the receipt, that can make it a little more tricky, but a store manager may be able to make it work.


I recommend working with a manger at your local store so they can assist you with this return. Please don't hesitate to reach out to us if you need additional help after working with the store.



Elle|Social Media Specialist | Best Buy® Corporate
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