02-25-2020 01:23 AM
02-25-2020 01:45 PM
Welcome back to the Best Buy Community forums, and thank you for reaching out to us about this. I'm sorry to hear those scammers tricked you into buying those gift cards. They can be very deceiving.
I'd be happy to look into this for you to see what options we have to help out under our Return & Exchange Promise. To get started, I'll need your name, email address, and phone number, along with the customer service PINs from your purchase receipts.
Please send that to me via a private message by using the link in my signature below this post. That will help protect your privacy.