03-29-2021 04:26 PM
03-30-2021 03:38 PM
Good afternoon, J60478,
Welcome to our forums. Whether it's $9 or $992, I completely understand why you'd want to make sure the funds linked to your recent return with us are sent back to your account successfully. It sounds like there may be some confusion regarding the status of the $992 you're referring to, so I'll be happy to take a closer look into this transaction, and offer any additional assistance I can.
For me to review this return further, I'll just need a few pieces of additional information from you. Most of what I'll need is sensitive information we'll want to keep out of the public view of our Support Forums, so I'll ask that you use the blue "Private Message" button in my signature to send me:
As mentioned, be sure to use the blue "Private Message" button in my signature to keep your private information out of the public view of our Support Forums, and if you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.
Looking forward to hearing from you,