07-01-2019 12:37 PM
I tried to make a return and rebuy today (forgot I had a gift card) and was given a warning that I wouldn’t be able to do future returns. It printed a piece of paper and I called the number on it, but there was of no help in telling me why or what this means. Can someone please reach out to me so I can get this taken care of?
07-01-2019 01:58 PM
Welcome to the forum, and thank you for sharing your experience today! Having a gift card to redeem is always exciting. I would probably have looked to reprocess my purchase with the gift card too if I remembered I had one after the fact. It sounds like this experience definitely didn't go as you expected though, and I would be delighted to look further into this. Please see that I am sending you a private message to gather some additional information. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.