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Posts: 1
Registered: ‎08-06-2019

Return Refusal

Hi - I recently bought a boosted Board Mini x , which I was hesitant on because I wanted to get a boosted stealth. The customer service told me that I can use it and purchase it and as long as i pay the restocking fee, a normal wear and tear they will still take the board back. Now that I tried returning it because there’s scratches on it.. an item that is going 15-20mph is will definitely get some scratches. Now I’m stuck with a very expensive board that I feel unsafe on using and being refused to take this back.

I’ve been a elite member for the past 10 years and this is making me really change my shopping habits.

Here are the images :https://imgur.com/a/97JP4Jl
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Posts: 37
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Kudos: 3
Solutions: 3
Registered: ‎02-08-2019

Re: Return Refusal

Hello, Alexxaannder.

 

Welcome to our Best Buy Community Forums!  We appreciate you contacting us today, and while we wish it were more from a satisfactory viewpoint, we’re still glad that you are giving us the opportunity to turn your experience into a positive one.  The details you’ve provided so far, have been helpful. However, we’d like to do further investigation regarding your scenario.

Would you mind supplying us with your full name, phone, and email address in a private message, please? Just simply click on the ‘Private Message’ button located to the far right of my signature.

 

Regards,

Wesley|Social Media Specialist | Best Buy® Corporate
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