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Hey there, ashby1217,
Thanks for reaching out via our community forums. I regret to hear that you had an issue at one of our stores, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.
 | Jacob W|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | | |
I do apologize about the delay, as I have been out of office. I just sent a follow up email, I will reach back out as soon as I hear back.
^Jacob
| Jacob W|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | | |
