04-06-2019 12:53 AM
04-07-2019 09:40 AM
I am not sure if a motherboard would be considered a consumable item but I did not see that anywhere in the return policy that you can't return a motherboard.
04-07-2019 10:20 AM
04-07-2019 12:47 PM
Welcome to our forums! It sounds like there may have been some confusion around our Return & Exchange Promise. We would love to clarify whatever we are able!
As two of our users have already mentioned, this sounds not generally accurate for our Best Buy USA Return & Exchange Promise. If this is Best Buy Canada, it may be different. We would love to get more details. Would you be able to send us a Private Message with more information? Please be sure to include the full name, email address, and phone number associated with your My Best Buy Account.