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Posts: 1
Registered: ‎11-23-2018

Return Denied !?

i have 3 returned at best buy this year, and at the 3rd return , i received a warning told me "future returns may be declined " so what wrong with my account , so that's mean if i buy anything from best buy and if something wrong happen i still can't return to best buy ?



Posts: 2,320
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Registered: ‎08-08-2017

Re: Return Denied !?

Hello chungpham911,


Welcome to our community.  One thing I take seriously as a consumer is my ability to return or exchange any products that don't meet my needs, so I can understand why this may have come as a shock to you when you couldn't return something to our store.  I'd like to look into this for you, but I'll need some additional information first.  Please keep an eye out for a private message heading your way shortly, which you can view by logging into the forum and selecting the orange envelope at the top of the page.


I'm grateful you wrote to us with your concerns.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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