11-20-2022 06:07 AM
I purchased a Eero 6E with a trade-in ($62.85) in BestBuy store. There are many complaints/isses about eero 6E and I do not plan to upgrade the home network. I plan to return the the unopened device. The website clearly states that I should have been refunded my trade in credit via gift card. Will I get $62.85 trade in value as gift card?
11-20-2022 12:25 PM
I'd like to see what we can do to figure this out for you. I'll need some private information from you to continue our conversation. Can you please send a private message with confirmation of your full name, email address, phone number and any order information you have pertaining to your concerns. I look forward to speaking with your further.
11-29-2022 04:59 AM
Order has been returned in BestBuy store. I am out of Trade-in device and also did not get refund/credit of $62.85 for the trade-in value for the router. Stil waiting for help & follow-up response from any BBY Social Media Specialist.
Hope someone is reading these messages.