10-11-2017 12:04 PM
10-11-2017 01:04 PM
10-11-2017 08:19 PM
Welcome back to the Best Buy forums and thank you for reaching out to us on this matter. I'm sorry to hear that your in-store experience at the locations you visited didn't meet your expectations. I will do my best to look into this matter and figure out what's going on.
Our Price Match Guarantee is one of the many benefits to shopping with us. As long as an item you are trying to price match meets our guidelines linked above then you should be good to go. That said, I have looked up the model number you provided from the retailer you wanted to price match and did note that while it is being displayed on their website, it is being sold directly through a reseller. This in turn would make the item ineligible.
Should you have any additional questions or concerns with this or anything else, please feel free to let us know!
|David|Social Media Specialist | Best Buy® Corporate|
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