Best Buy Store Purchase

[Brry9]

Hi,

I recently made a purchase in Best Buy and returned it. I was told the refund would take 3-5 days however it has now been 6 days since I returned the item.

How can I get support for this issue?

[John-BBY Social Media Specialist]

Welcome to our community, Brry9.

You ask a terrific question, though I'm sorry to hear that your refund is not yet reflected on your account statement. 

Most returns should post to your statement within about seven days (usually 3-5 business days), That being said, this is dependent also upon the policies of your bank, so we ask that you allow up to a full billing cycle for your refund to appear on your statement. You can find more information on returns via What is the Return & Exchange Promise?

If you have questions or concerns, please be sure to let me know. Thank you for writing to us.