02-20-2020 10:12 AM
02-20-2020 01:26 PM
Welcome to our community, Brry9.
You ask a terrific question, though I'm sorry to hear that your refund is not yet reflected on your account statement.
Most returns should post to your statement within about seven days (usually 3-5 business days), That being said, this is dependent also upon the policies of your bank, so we ask that you allow up to a full billing cycle for your refund to appear on your statement. You can find more information on returns via What is the Return & Exchange Promise?
If you have questions or concerns, please be sure to let me know. Thank you for writing to us.
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