01-08-2020 12:06 PM
01-09-2020 02:59 PM
Good afternoon, Jmeraz,
Welcome back to our community forums and thank you for taking the time to let us know about this refund. I know if I were in your shoes I would want to receive this as quickly as possible. In most cases refunds are processed within three to five business days but in rare cases can take up to one billing cycle. I would recommend contacting your banking institution for more information on this timeline.
I would be happy to make sure this refund was processed correctly. I will need a bit more information to do so. Can you please send me a private message with your:
You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.