01-31-2019 08:10 PM
Placed an instore order on November 23. UPS delivered the package to wrong address on November 28, and issued a claim to best buy on December 7, 2018. Called best buy 1-888-237-8289 several times and requested a refund for the items misdelivered, have not received any response yet. Please help. Thanks.
02-04-2019 06:55 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us about your order. I am happy to check on this for you.
First, will you please send me some more details so I can help? Please, private message me with your order number, full name, phone number, and the e-mail connected to your BestBuy.com account. To send it, click on the blue button next to my signature.
I look forward to hearing from you.