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Posts: 1
Registered: ‎01-31-2019

Refund issue for items did not receive

Placed an instore order on November 23.  UPS delivered the package to wrong address on November 28, and issued a claim to best buy on December 7, 2018.  Called best buy 1-888-237-8289 several times and requested a refund for the items misdelivered, have not received any response yet. Please help. Thanks.

Posts: 2,621
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Registered: ‎10-19-2017

Re: Refund issue for items did not receive

Greetings, January2019!


Welcome to the Best Buy Community Forums!


I appreciate you taking the time to write us about your order. I am happy to check on this for you.


First, will you please send me some more details so I can help? Please, private message me with your order number, full name, phone number, and the e-mail connected to your account. To send it, click on the blue button next to my signature.


I look forward to hearing from you.

Deysha|Social Media Specialist | Best Buy® Corporate
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