Best Buy Store Purchase

[rvald26]

Hello team,

I made an in-store purchase on 01/16/2022 canceled it online because it arrived too late. After completing the cancellation request online I received an email stating that my refund had been processed on 01/27/2022. However, I have not received the refund on my credit card yet and it has been more than a month.

[rvald26]

@AllisonS-BBY Could you please assist me with this support request?

[Jakoma-BBY]

Hello, Rvald26, 

Thank you for joining the forums community, you find vast wealth of information and knowledge. 

It's ideal not to receiving your refund in a timely manner. If refund wasn't reflected on you last billing cycle. I'll be happy to take look. Please feel free to send me a private message with your full name, phone number, and email address.

Thanks

[rvald26]

The information requested has been sent.