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New Member
Posts: 3
Registered: ‎04-21-2022

Refund Issue

Please I placed an order in 22th match 2022 and this order was ready for pickup but I was so late to pick it up so it canceled by the store and until now I haven't received any refund I have gone to the store more than 2 times and they keep telling me that the refund will be in the same gift cards used in the order but until now no refund and that problem more than a month please I need your help That's so dissapointed.

Posts: 18,491
Topics: 3,254
Kudos: 657
Solutions: 522
Registered: ‎09-29-2008

Re: Refund Issue

Welcome to our community, KhaledMohammed2.


I'm sorry to hear that you were unable to collect your order and that complications have arisen with your refund.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below.


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎04-21-2022

Re: Refund Issue

All information needed has sent in your private message please check it