10-11-2021 02:43 PM
Hello, I returned a Fujifilm XT-3 camera on 9/16/21. Obviously since it exceeded the $800 limit and I paid in cash I was told I would have to wait for a refund check to come, which was estimated to arrive within 7-10 business days. I understand with the pandemic these times are expected to take longer, but it has now been almost a month and I still have not received my check, and given that it is for an excess of $1000 I am incredibly eager to have this money returned to me.
I understand I will need to provide some additional info to a moderator once they reach my post, so once one replies I will do so ASAP.
10-14-2021 03:54 PM
Good afternoon, Colemanton,
Welcome to our community forums. I appreciate you taking the time to reach out to us regarding your refund. I know whenever I return something I hope to see this refund in my account as quickly as possible. As you mentioned, these checks will generally arrive within 10 business days so it's strange to hear that this hasn't arrived a month later. I appreciate you writing to us and would be glad to see how I may be able to help.
I see that you sent me a private message with some more details. Please allow me a few moments to review this. I'll be sending you a private message shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen.
I look forward to further assisting you!